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Easily raise support tickets and track their progress in one organized place.
In this demo, we will walk you through the Tickets Module of your Client Portal.
Learn how to use the duration filter, status dropdown, and advanced filter panel to narrow down your search.
Understand the different ticket states like Open, Closed, Pending, and Resolved, and how to view them at a glance from the status summary boxes.
You’ll also discover how to create new support tickets, engage in conversations, and track ticket activities—all from one convenient interface.
By the end of this guide, you’ll be confident in managing your support communication effectively and efficiently.
