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Find answers, guides, and essential resources—neatly organized in a two-column reading experience. In this demo, you will explore the Knowledge Base Module within your Client Portal. We will guide you on how to browse categories and their respective articles, search through helpful documentation, and open individual articles to read detailed information and access file attachments. You’ll also learn how to switch between categories, load articles from all categories at once, and use keyword search to quickly find what you need.
This module helps you get self-service support, understand tools and features better, and reduce the need to raise support tickets.
By the end of this tutorial, you’ll be able to help yourself—smarter, faster, and anytime you need it.
